As a result of the agreement BCP will be implementing Voice Recognition technology throughout all Accord’s warehouse management modules, using Talkman T2 as the chosen hardware.
BCP’s Supply Chain Director, Tony Beales, explains “Introducing Voice Recognition to our Accord supply chain solution will open up a whole new range of benefits for our clients, particularly in terms of accuracy and productivity. In Picking, for example, mispicks typically drop by around 80% compared with paper-based systems. Productivity improvements – from hands-free operation – are usually around 10 to 20%.”
BCP selected Talkman from a range of alternatives. It offers proven technology, full integration withAccord and all the necessary UK based support and maintenance services to allow BCP to deliver a successful, cost-effective solution.
Accord voice module developments are underway and several modules will be available to clients during this calendar year. Order Picking should be released during October, with Goods Receiving, Stock taking, Put Away and Picking Face replenishment following soon afterwards.
Beales says “We are very excited about working with VoiteQ and the advantages Voice Recognition will bring for Accord users. We have a number of clients who are keen to invest in voice systems as this is one of the few technologies that offers a speedy payback as well as excellent benefits in the harsh warehouse environment.”