Foodservice distributor, Essex Flour & Grain Company Ltd (EFG), is making a £60,000 investment in a 22 user Accord system from BCP to handle all aspects of its business.
EFG is a long established delivered Foodservice distributor with a history dating back to 1853. A leading member of the Country Range group, the company operates from two depots in the London area. It services major public sector contracts, including schools and hospitals, together with hotels, restaurants and pubs across the South East of England, with a comprehensive range of ambient goods.
The investment in new technology is part of an overall modernisation of the business, a high priority being a new, dedicated food service solution to replace the existing IT system.. Other areas will include new warehousing facilities and electronic trading.
EFG takes pride in its ability to provision both private and public sector customers. The company wanted to improve customer service levels and BCP was chosen following a lengthy selection process reviewing offerings from a number of leading suppliers.
The investment covers BCP’s complete Accord solution including Purchasing, Sales Order Management, Stock Control, Telesales and Financial Accounting and will give EFG a fully integrated system covering all aspects of the business. The system will be fully implemented at both depots by April this year.
Key to securing the contract was BCP’s food and drink industry background andAccord’s comprehensive functionality, which proved an excellent fit to the EFG business. BCP worked closely with EFG during the evaluation period to understand the incumbent system and EFG’s critical business processes in order to ensureAccord could provide all the required functionality.
Michael Spinks, EFG MD: “We believe Accord will help us to service our customers better and, through that, grow our business successfully. We’re convinced that it will provide us with much greater visibility and control across our whole operation, particularly in areas such as stock management, pricing and promotion control. We hope to go live as soon as possible so we can move forward, improve service and grow our market share.”