Oliver Kay opts for BCP’s Accord® Software

BCP continues to grow its client portfolio with the addition of new client Oliver Kay Ltd who is investing in a 30 user Accord® solution for its expanding multi-depot operation.


Fresh produce isle
Oliver Kay is a wholesaler of fresh produce to the catering industry serving customers locally and nationally from its central operation in Bolton, Lancashire, and a growing distribution hub in Birmingham. Customers include pubs, hotels, restaurants, hospitals, educational establishments and contract/industrial caterers who prepare fresh food on site.

Oliver Kay has grown steadily since it was founded 20 years ago expanding not only its geographical market, but also its fresh fruit and vegetable range and adding complementary fresh, dairy and ambient items to give customers the complete product range to meet their menu requirements.

Totally committed to service and quality, the company operates a modern, fully temperature controlled warehouse and a current fleet of 45 temperature controlled vehicles to ensure customers get the ˜field fresh’ quality of goods they demand. Making over 650 deliveries every day, the company is highly regarded in its supply chain management ensuring an exceptionally high level of order fulfilment.

With further growth planned the company reached a decision point concerning the future of its core business systems which it deemed to be of poor functional fit for its expanding business and went out to tender reviewing offerings from key suppliers to this sector.

Critical requirements were for a proven, reliable system thoroughly tested in the time critical environment in which it must operate for fresh produce with powerful pricing features because of the price sensitive nature of the market and the ability to scale up as the company grows.

The company opted for BCP’s complete Accord® software solution, including Purchasing, Sales Order Management, Stock Control, WMS, Telesales and Financial Accounting which will give it a fully integrated system covering all aspects of the business. Financial ledgers are already operating and the full system is due to go live over the course of the next two to three months.

Philip Dearden, Finance Director, Oliver Kay: We knew of Accords® reputation in the foodservice sector, yet are still surprised by the extent of its functionality and the close degree of fit to our particular requirements without the need for any material bespoke work. We believe it can easily handle the time sensitive nature of our business and the wide variation of sku’s for each particular item from a single item, through a bag, a tray, a box, etc., while its comprehensive pricing features are just what we need in a market that is very competitive and customers are highly price sensitive. We’re looking forward to going live on the system and starting to take advantage of all the features it offers.