Our Accord® Web Ordering system is an easy and convenient way to allow your customers to place orders online.

It reduces costs as orders are placed directly into the system which eliminates re-keying, reduces paperwork and minimises errors. It gives customers full access to stock information, pre ordered pricing and promotions when placing orders. It allows you to track orders, view outstanding transactions and self-manage invoices and statements, which further reduces administration costs.

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Some key features include;

  • Fully integrated to Stock Control, Sales Ledger, SOP, WMS, Telesales
  • 24 hour a day ordering
  • AJAX technology for fast page and cart loading
  • Flexible user permissions to protect sensitive data
  • Fully secure and resilient
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Benefits

For customers,

  • Ordering is more convenient
  • Provides personalised pricing
  • Gives information on promotions
  • There is instant access to stock availability and alternatives so that substitutes can be chosen for out of stocks
  • Ability to view past orders and self-manage invoices
For wholesalers,

  • Major cost savings
  • Improved customer service
  • Increased customer loyalty is often a by-product
  • Telesales night shift or telephone answering service can be dispensed with
  • Orders placed directly into the fulfilment process
  • Re-keying eliminated
  • Less paperwork
  • Errors minimised