The Health Store invests in Accord with wall-to-wall Voice WMS

BCP continues to grow its client portfolio with the addition of new customer, The Health Store, which is making a £300,000 investment in BCP’s Accord® wholesale distribution software suite, including wall-to-wall Voice Directed warehouse management software, for its head office in Nottingham.

The Health Store is one of the UK’s leading health food wholesalers with customers across the UK, Ireland and Europe. Founded as a co-operative in 1932, it now supplies over 600 retailers with a comprehensive range of Natural and Organic foods, vitamins, natural body-care and sports nutrition products.

The Health Store had been considering investing in Voice technology for several years, initially looking at either a middleware solution or a full Voice WMS. As investigations progressed, however, it became clear that the company’s incumbent wholesale solution was no longer adequate for its needs and that the project should be extended to include replacement of that.

Fully aware of the comprehensive nature of BCP’s offering, the decision to invest in Accord was sealed by two factors – the introduction of a new Accord manufacturing module and seeing the Accord solution and fully integrated Voice WMS in action at Pedigree Wholesale.

Tim Ryan, The Health Store Commercial Director: “We were initially looking for a Voice solution to bolt on to our existing system, but BCP’s Accord Voice directed WMS outclassed specialist stand-alone warehouse offerings and when we saw it working as part of a fully integrated Accord solution we realised that was just what we needed.”

The 60-user system encompasses the complete Accord software suite from Purchasing through Sales Order Processing and Stock Control software to Financials with the Voice WMS using Vocollect Talkman T2x hardware supplied through BCP partner Psion. The system will be implemented in phases over the next few months in order to be fully live by the end of the year.

Tim Williams, BCP Distribution Director: “Accord is an excellent fit to The Health Store’s requirements without the need for any bespoke work and should deliver significant real time benefits quickly, strengthening its position in the very competitive market in which it operates. We welcome The Health Store as a BCP customer and look forward to supporting its business as it grows.”