Accord – Retail Functionality

Accord provides a full range of comprehensive functionality to cover every aspect of the retail operation. Designed with flexibility in mind, functionality can be configured to precisely meet the needs of your business. Key features include:

Head Office

  • Central Store Management, enabling users to manage all aspects of the estate from one central location
  • Consolidation of all store sales data automatically
  • Range and product management
  • Product lifecycle management
  • Full central buying capability to optimise purchasing
  • Multi Channel integration and support for Call Centre, Web, Mail Order and Store
  • Promotion support across all sales channels
  • Warehousing and Distribution/logistics for retailers supplied from their own warehouse or distribution centre/s
  • Full Goods receipt and put away management
  • The latest technologies, including Voice and Radio Frequency features to provide a real-time interface with stock management and warehouse control
  • Support for multiple pick and pack regimes
  • Full stock checking and reconciliation
  • Route planning and scheduling to optimise deliveries to store
  • Full integrated Ledger system
  • RFID enabled applications
  • Business analytics to enable effective business management, quick decision support and KPI monitoring
  • Tight integration with the Microsoft Office suite of products
  • Easy to use PC based touch screen Point of Sale, making it easy to use and quick to train on
  • Self-checkout option for customer convenience
  • Support for multiple tenders, coupons and cash back
  • Wizard driven promotions and deals management
  • Age checking
  • Return and refund management
  • Full resilience with stand-alone operation. This ensures your tills will continue to operate so you can still serve customers in the unlikely event of the main processor being unavailable
  • Multicurrency and euro compatibility
  • Automated cash counting for fast and accurate cashing up
  • Fully integrated Chip & PIN interface
  • Electronic Shelf Edge Labels (ESELs) to minimise costs and optimise sales
  • Back Office system for automated store repenishment
  • Stock and pricing control
  • Credit accounts
  • Full electronic audit
  • Cash Office system for automating and controlling cash office procedures at both store and Head Office levels
  • Reporting options throughout so that you can monitor, control and plan effectively
  • AIMS – Accord Internet Messaging Service. AIMS offers a faster, cheaper and more reliable means of exchanging EPoS and other data between stores, head office, distribution centre and suppliers
  • OLA over broadband capability
  • Real-time or batch operation
Store/Back Office
Head Office
Cash Management
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