Food Service Wholesaler

Accord has played an important part in our growth and will continue to contribute significantly in the future. It delivers powerful functionality critical to success in the foodservice sector.

Thomas Ridley Foodservice Ltd

Accord provides a complete answer for today’s Foodservice wholesaler, helping you to succeed in this fast-growing and highly competitive market.

Organised proactive selling, not order taking, is the name of the game for foodservice companies, and Accord provides all the functionality you need. The comprehensive Sales Order Management suite includes a range of features to ensure you contact your customer at the right time with all the right information at your fingertips so you can maximise the order value. Effective Telesales, Web Ordering, and comprehensive, flexible pricing features, have also all been specially developed within Accord for the foodservice wholesaler.

Whatever your size, Accord can help you streamline routine procedures, rationalise stocks, increase sales and improve customer service and company performance.

Here are some of the features we have designed into Accord for the Food Service Wholesaler:

  • Proactive telesales, allowing operators to work quickly and efficiently to maximise sales. Features include daily call schedules; fast access to stock, price and other information; automatic rescheduling; automatic substitution for out of stocks; special promotional and supervisor screens
  • Web Ordering so that customers can log on to the system over the Internet and order goods online at their convenience
  • Flexible pricing, to help you compete on price, yet maintain profitability. Quantity discounts, promotional prices, price rises and contract prices can all be stored in the system and applied automatically to relevant customers
  • Purchase Order Management with advanced demand forecasting to assist planning and stock control and help you to negotiate the best deals with your suppliers
  • Loyalty and promotional mix and match features to help you develop customer allegiance and increase sales
  • Warehouse Management software and Stock Control software to help you reduce stock levels, rationalise stock ranges, maximise utilisation of warehouse space and the efficiency of warehouse operations
  • Voice Recognition and RF features to provide a real-time link to your computer system and help you to improve accuracy and productivity over a range of activities, including goods received, stock taking and picking confirmation
  • Conventional and Internet EDI
  • Fully integrated, multicurrency Purchase Ledger, Sales Ledger and Nominal Ledger/Management Accounts
  • For Mixed operators Accord provides full Cash & Carry modules so you can serve Cash & Carry customers. These include resilient PC based point of sale, cash control and customer reception
  • Reporting options throughout to help you monitor, control and plan effectively


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