News and Insights
What If Your Next Big Customer Didn’t Mean Your Next Big Hire?
Growth is good news, but you know it comes with a cost. More customers and higher order volumes put more through your operation, and at some point the conversation turns to whether you need more people to handle it. But if your systems are connected and your workflows...
The Secret Ingredient Behind Better Customer Experience
Customer experience is usually talked about in terms of websites, delivery times and communication. They’re all important, but they tend to receive the most attention because they’re the parts your customers actually see. However, it's what happens behind the scenes...
The Hidden Cost of Information Living in Different Places
Most wholesale businesses don't have an information problem. They have an information location problem. The data exists. The stock figures are somewhere. The pricing is recorded. The order history is there if you know where to look. The issue is that knowing where to...
How Wholesale Distributors Can Grow Without Adding Complexity
According to supply chain research, global supply chain disruptions are costing businesses an average of eight percent of annual revenue. While the causes of those losses vary, disruption often exposes costly inefficiencies that can quietly build up over time. Teams...
How Many Systems Does It Take to Fulfil One Order?
On paper, one order should be fairly simple. A customer places it, the warehouse picks it, finance processes it, and the goods make their way out of the door. In reality, that order can end up going on quite a journey before it gets anywhere near the customer. It...
The Warehouse Is Working Hard, but Your Systems Aren’t
Your warehouse is not struggling because you lack good people, investment or ambition. If anything, the opposite is true. It's just that, somewhere along the way, those good people became responsible for holding the operation together. It rarely happens overnight. A...
What the Wholesale Sector Is Thinking About Right Now: FWD Live 2026
Around 400 people attended FWD Live 2026 this year, one of the biggest turnouts the conference has seen, and that probably says something about the climate the sector finds itself in. When the trading environment gets complicated, people want to be in the room. Matt...
Why Spreadsheet-Driven Operations Are Holding Distributors Back
For decades, spreadsheets have been a pantry staple in the warehouse sector. They have a hand in stock checks, order tracking, purchasing decisions, and month-end reconciliation. And that’s just to name a few. Huge volumes of product are going in and out, and without...
BCP Recognised at the Emerging Stars Awards 2026 by Megabuyte
Following this year’s Emerging Stars awards dinner, BCP is delighted to share that we have been recognised with two awards: Best Performing Company and Best Performing Owner-Managed Company. The Emerging Stars awards celebrate the UK’s best-performing scale-up...