Telesales

Accord Telesales is an intuitive and easy to use telesales system that automates, organises, and manages your outbound sales and marketing activity. It is designed to give you a proactive approach to your outbound marketing activities, 24 hours a day, 7 days a week.

It is fully integrated into the Accord Stock Control, Sales Ledger and Sales Order Management modules to provide your team with instant access to real-time stock and price information. This will enable you to increase productivity, improve efficiency, and maximise your sales.

Colour-coded screens and tasks also make it easier for your team to identify and control workloads, thereby maximising the efficiency of your entire sales team.

Features:

  • Facilitates fast order entry 
  • Daily call schedules with colour highlighting of outstanding/overdue calls
  • Comprehensive on-screen information, including real-time stock availability and customer-specific pricing
  • Dynamic order profiles based on customer purchasing patterns
  • Automatic substitutes for out of stocks
  • Special promotional screens
  • Comprehensive/flexible supervisor screens
  • CTI – TAPI compliant telephone dialer
  • Automatic production of documentation
  • Detailed reports available for export

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