Telesales
Accord Telesales is an intuitive and easy to use telesales system that automates, organises, and manages your outbound sales and marketing activity. It is designed to give you a proactive approach to your outbound marketing activities, 24 hours a day, 7 days a week.
It is fully integrated into the Accord Stock Control, Sales Ledger and Sales Order Management modules to provide your team with instant access to real-time stock and price information. This will enable you to increase productivity, improve efficiency, and maximise your sales.
Colour-coded screens and tasks also make it easier for your team to identify and control workloads, thereby maximising the efficiency of your entire sales team.
Features:
- Facilitates fast order entry
- Daily call schedules with colour highlighting of outstanding/overdue calls
- Comprehensive on-screen information, including real-time stock availability and customer-specific pricing
- Dynamic order profiles based on customer purchasing patterns
- Automatic substitutes for out of stocks
- Special promotional screens
- Comprehensive/flexible supervisor screens
- CTI – TAPI compliant telephone dialer
- Automatic production of documentation
- Detailed reports available for export