Fegans Foodservice is the latest wholesaler to invest in BCP’s Accord® Web Ordering solution, joining other BCP clients like Creed Foodservice, Thomas Ridley Foodservice and Pedigree Wholesale.
Established in 1925, Fegans is a leading Irish foodservice wholesaler and a founding member of the Stonehouse Group. Operating from two depots in Dublin, the company offers a full range of goods for the catering trade – from frozen and chilled foods, fruit & vegetables, wines & spirits and ethnic foods to pots and pans – as well as acting as agents or key distributors in Ireland for a number of important domestic and international brands. Customers range from restaurants and coffee shops to hotels, pubs and clubs and schools.
Originally investing in Accord in 2008 because of the reputation of its powerful Telesales functionality, Fegans have now upgraded to the latest version of Accord to give the company centralised control of operations at both depots and invested in Accord Web Ordering to give its customers more flexibility in ordering. Implementation of web ordering is already underway and expected to go live for customers very soon.
James Fegan, Managing Director, Fegans Foodservice: “We believe that by offering our customers the opportunity to order online we will not only reduce the costs associated with ordering but may well improve customer loyalty and increase sales. The Accord web ordering solution is very comprehensive, easy to use and gives customers a lot of self-management so we are confident that many of our customers will take advantage of it for at least some, if not all, of their ordering – and it’s an easy way for those who haven’t purchased from us before to take a look at what we offer and try out our service.”