Harro Foods, the largest niche supplier of Japanese food in the UK, is implementing our Accord Warehouse Management System (WMS) to streamline their warehouse operations in London. 

Harro Foods, a full-service importer and wholesale distributor, deliver a range of ambient and frozen Japanese food to speciality shops and sushi factories across the UK. Established for over 30 years, their business has continued to expand as the demand for Japanese culinary delights grows. They now stock over 700 products to help their customers make authentic sushi dishes.

To support their business growth they have decided to implement a new WMS to replace their existing paper-based system. Their aim is to improve productivity across the warehouse operations by having real-time order handling and efficient labour management processes. As their customers are at the heart of their business they also want a system which can help increase customer service levels.

Accord WMS was chosen as a scalable solution which enables growing businesses to maximise warehouse efficiency and reduce operational costs. Provided by Business Computer Projects (BCP), it includes industry-specific functionality that food and drink wholesalers need. The system will help Harro Foods monitor and control stock movement; from goods received through to picking, replenishing and stock taking.

Chris Pass, Sales Executive at BCP, said: “Warehouse Management Systems have long been used to drive improvements in terms of productivity and efficiency, but are now essential for expanding businesses like Harro Foods who are working in the highly regulated and extremely competitive food and drink industry.”

The new 19 user system includes voice headsets and handheld devices and will transform their warehouse into a paperless operation by automating many of their procedures. “As a result, Harro Foods will benefit from improved stock visibility, real-time stock information and reduced time spent on stock discrepancies.” Chris continues.

Harro Foods chose Accord WMS over other systems because of BCP’s extensive experience of implementing voice systems and their expertise in the food and drink wholesale sector. Raman Sokal, General Manager of Operations at Harro Foods, said: “We were particularly impressed with the real-time functionality of the Accord system which means all events will be time and date stamped for total visibility, traceability and reporting.”